Política de Privacidad

In order to guarantee and protect the privacy and confidentiality of the personal data of the users of our website and in order to protect their intimacy and privacy, we have drafted this Privacy Policy in accordance with applicable law.

The terms set out below, and in particular the duty of confidentiality, shall be binding for all internal or external personnel who work or may work with us and who have access to the data provided to us, either while browsing our website, through the use of our forms or during the contracting or provision of the services.

We reserve the right to modify the content of this Privacy Policy, with the aim of adapting it to legislative or jurisprudential developments, as well as to reports or opinions issued by the Spanish Data Protection Agency or the Article 29 Working Party.

In the event that we use the personal data of Users, Potential Clients or Clients, in a manner other than that set forth in the Privacy Policy in force at the time of providing us with the data; or if we treat them for purposes other than those indicated at the time you provide us with your data, we will make every effort to contact you as an affected party in order to inform you and to seek your consent again. Otherwise, we will not use the data for different purposes.

We advise Users to review this text every time they access our website in order to ensure the purposes and uses we can make of their data.

This Privacy Policy will form part of and will be permanently linked to our Legal Notice and Cookies Policy. These texts are available to users on our website and we recommend that they read them.

At all times we will indicate the date of the most recent update to the Privacy Policy so that users know the effective content that applies to them and the date of the last revision.

Phicus Tecnología, S.L., hereinafter PHICUS, states that this Privacy Policy is in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter referred to as GDPR).

1. PROCESSING MANAGER.

The processing manager for the data that is collected, processed and stored through this website and for the services provided and contracted through it, is PHICUS, with TIN B87486122 and address at CEEIM. C/ Campus Universitario, 7. 30100 Murcia. E-mail phicus@phicus.es and telephone 868183030.

2. DATA PROCESSING.

The personal data requested where applicable will consist of that which is essential to identify and respond to the request of the data holder, resolve issues raised and provide the contracted services, with such data being collected for certain explicit and legitimate purposes and not treated in a manner inconsistent with the purposes stated.

The holder of the data shall be informed by PHICUS, prior to the collection of their data, of the points set out in this Privacy Policy, so that they may give express, precise and unequivocal consent for the processing of their data.

3. DATA ORIGIN.

First of all, it is important for Users to keep in mind that when personal information is provided online (for example, via e-mail or via the Internet), it may be collected and used by others. Therefore, PHICUS is not liable for the fact that such information may be collected, stored and/or processed by an unauthorised third party, as it has taken the security measures that are available to it for this not to happen.

The origin of the data we process and store at PHICUS can come from different places:

Through our website we collect personal data from Users who voluntarily decide to fill in the mandatory fields that we have included in each of the forms on our website.

- With these forms, Users may send a query or a suggestion, request a quote for a specific service from those offered on our website or receive, if expressly authorised, advertising and newsletters from PHICUS.
- Through these forms, Users provide us with their data and consent to the processing of the same, in accordance with the purposes indicated at the time of filling out the form.
- Users will be responsible for the accuracy and authenticity of the data provided to us through our forms, with it being their obligation to keep it updated at all times in order to avoid errors on our part. Any false or inaccurate statement resulting from the information and data delivered through these forms shall be the responsibility of the User.

Information can also be obtained from the e-mails that we receive at https://phicus.es/. Given that we make the website available to our users through the domain https://phicus.es/, we inform that this is hosted on the servers of Arsys Internet S.L., and that the content of the Website -hosting- is also stored on these servers, located in Spain.

Users should be informed that if the user, client or potential client prefers, a meeting can be set up and carried out by telephone. The User must provide their name and telephone number.

The purpose of processing all of this data will be as stated at the time of collection and detailed in the “Purposes of processing and storage times” section of this Privacy Policy.

4. LEGITIMACY FOR DATA PROCESSING

The legal basis for the processing of User data will depend on when the personal data of the User, Potential Client or Client is collected or processed:

The legal basis for the processing of data collected through the form to participate in the blog is consent. At the time of filling out the form mentioned, the participant will agree to the provisions of this Privacy Policy or specific clause.
The legal basis for the processing of data collected through the query and information form will be to provide answers to queries or requests. These requests do not imply any contractual relationship.
The legal basis for the processing of data collected through the form for sending newsletters is consent. At the time of filling out the form mentioned, the interested party will agree to the provisions of this Privacy Policy or specific clause.
The legal basis for the processing of data collected through the registration form for contracting products/services is the existing contractual relationship. At the time of filling out the form mentioned, the interested party will agree to the provisions of this Privacy Policy or specific clause.

5. PURPOSES OF PROCESSING AND DATA STORAGE TIMES.

The purposes for which each processing by Phicus will be carried out are set out in the various information clauses incorporated in each of the data collection methods -web forms, etc.-.

Notwithstanding the above, we fully detail them below, together with the data storage period, as performed by PHICUS:

Contact form: To be able to contact the User to resolve the query, doubt or suggestion, as well as to forward, if requested, their username and password to access the private area.
This data will be stored on the server of the e-mail provider without any period for deletion and for as long as the affected person does not oppose it. However, if the e-mails stored are related to the provision of services, they shall be kept for as long as obligations may arise from the contractual relationship. (5 years – article 1964 of the Spanish Civil Code).
Information request form: This data will be used by PHICUS to provide you with information and to contact you regarding your interest in our organisation or our products/services.
Data collected through Cookies: Through the Cookies that we inform you of in our Cookies Policy , which we recommend that you read, we collect data to personalise your experience and better meet your individual needs, improve our website, allow you to share comments on social media, etc. This data will be retained in accordance with our Cookies Policy to which we refer.

6. OBLIGATION TO PROVIDE THE REQUESTED DATA.

In order to perform the services in an optimal manner, Users must provide us with the information and personal data requested in our forms. If all of the information requested and marked as mandatory is not provided, PHICUS will not be able to offer its services/products or to send, if applicable, the information requested and therefore the services/products that the User is interested in cannot be provided.

7. MINORS.

At PHICUS, we scrupulously comply with the requirements of the GPDR regarding data protection for minors, and so we do not intentionally collect any information from children under 14 years of age. In addition, we inform Users that this website is intended only for people over 18 years of age.

8. HOW WE PROTECT THE INFORMATION OF USERS, POTENTIAL CLIENTS OR CLIENTS.

PHICUS implements physical, technical and organisational measures in order to maintain the security of the personal data and to try to minimise the possibility of accidental or illegal destruction, accidental loss, unauthorised use, alteration, unauthorised modification, disclosure and/or access, as well as any other illegal form of data processing, in accordance with Article 32 of the GDPR.

In this regard, and taking into account the state of the art, the costs of application and the nature, scope, context and purposes of treatment, as well as the risks of probability and severity that may affect the rights and freedoms of natural persons, appropriate measures have been put in place in order to ensure a level of safety appropriate to the existing risk.

In any case, PHICUS has sufficient mechanisms in place to:

Guarantee the permanent confidentiality, integrity, availability and resilience of the treatment systems and services.
Restore availability and access to the personal data in a quick manner, in the case of a physical or technical incident.
Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organisational measures implemented in order to ensure the safety of treatment.
Pseudonymise and encrypt personal data, if any.

Notwithstanding the foregoing, as a User you acknowledge and agree that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, therefore any communication sent by this means may be intercepted and/or modified by unauthorised persons, and so as a User you must also use extra caution.

9. NOTICE OF VIOLATION OF PERSONAL DATA OR SECURITY BREACHES.

Violation of personal data constitutes a security breach of PHICUS’ information systems that causes or may cause the destruction, alteration, loss, unauthorised disclosure or access, accidental or otherwise, to personal data transmitted, stored or processed in relation to the provision of our services.

In the event that the personal data we store and/or process at PHICUS is compromised in any way, we shall promptly notify those concerned, in accordance with Article 33 of the RGPD.

10. COMMUNICATION OF DATA TO THIRD PARTIES.

The personal data that users or potential clients have been able to provide us through our website, or during the provision of the services, will not be sold, transferred and/or exchanged with unauthorised third parties, except under legal obligation or in the cases set out below in connection with international data transfers that we make from PHICUS.

On the other hand, the Client data may be transferred to the Tax Administration and other Bodies of the Public Administration, if required.

11. INTERNATIONAL DATA TRANSFER.

At PHICUS, we may use Twitter. This social network is based in the United States. Therefore, any information that we upload to said social network implies the performance of an international data transfer to the US because the data uploaded to our profiles is stored on the servers of that company, also in the USA. However, PHICUS does not upload or process personal data of users through this platform, and it is the decision of the Users to voluntarily follow our page.

We inform our Users that Twitter adheres to Privacy Shield and states in its Privacy Policy, linked above, that it complies with the above-mentioned protection framework of the European Union and the United States. The list can be found here, and here you can learn more about how Twitter transfers the data hosted on its platform. For data protection complaints or claims, we provide the following information:

Twitter, Inc.

1355 Market Street #900

San Francisco, California 94103

Phone: (415) 222-9670

United States

At PHICUS, we may use Facebook. This social network is based in the United States. Therefore, any information that we upload to said social network implies the performance of an international data transfer to the US because the data uploaded to our profiles is stored on the servers of that company, also in the USA. Facebook, Inc. has been certified by the privacy shield frameworks of the EU-USA and Switzerland- USA. However, PHICUS does not upload or process personal data of users through this platform, and it is the decision of the Users to voluntarily follow our page.

As has been stated, Facebook adheres to Privacy Shield and states in its Privacy Policy, linked above, that it complies with the above-mentioned protection framework of the European Union and the United States. More information can be found here on how Facebook transfers data hosted on its platform. For data protection complaints or claims, we provide the following information:

Facebook, Inc.

1 Hacker Way

94025 Menlo Park

California 94025, USA

Phone: (1)-(650)-543-4800

At PHICUS, we may use LinkedIn. This social network is based in the United States. Therefore, any information that we upload to said social network implies the performance of an international data transfer to the US because the data uploaded to our profiles is stored on the servers of that company, also in the USA. LinkedIn Corporation and its subsidiaries in the USA comply with the Privacy Shield. EU-USA and Switzerland- USA. However, PHICUS does not upload or process personal data of users through this platform, and it is the decision of the Users to voluntarily follow our page.

As has been stated, LinkedIn adheres to Privacy Shield and states in its Privacy Policy, linked above, that it complies with the above-mentioned protection framework of the European Union and the United States. More information can be found here on how LinkedIn transfers data hosted on its platform. For data protection complaints or claims, we provide the following information:

LinkedIn Headquarters

2029 Stierlin Ct. Ste. 200

Mountain View, CA 94043

USA

At PHICUS, we may use YouTube. This social network is based in the United States. Therefore, any information that we upload to said social network implies the performance of an international data transfer to the US because the data uploaded to our profiles is stored on the servers of that company, also in the USA. YouTube LLC. and its subsidiaries in the USA comply with the Privacy Shield. EU-USA and Switzerland- USA. However, Phicus does not upload or process personal data of users through this platform, and it is the decision of the Users to voluntarily follow our page.

As has been stated, YouTube adheres to Privacy Shield and states in its Privacy Policy, linked above, that it complies with the above-mentioned protection framework of the European Union and the United States. More information can be found here on how YouTube transfers data hosted on its platform. For data protection complaints or claims, we provide the following information:

San Bruno

901 Cherry Avenue

San Bruno, CA 94066

USA

At PHICUS, we may use Pinterest. This social network is based in the United States. Therefore, any information that we upload to said social network implies the performance of an international data transfer to the US because the data uploaded to our profiles is stored on the servers of that company, also in the USA. Pinterest Inc (Pinterest Europe Ltd.) complies with the privacy shields EU-USA and Switzerland-USA. However, Phicus does not upload or process personal data of users through this platform, and it is the decision of the Users to voluntarily follow our page.

As has been stated, Pinterest adheres to Privacy Shield and states in its Privacy Policy, linked above, that it complies with the above-mentioned protection framework of the European Union and the United States. More information can be found here on how Pinterest transfers data hosted on its platform. For data protection complaints or claims, we provide the following information:

https://help.pinterest.com/es/contact

If you live in the United States:

651 Brannan Street, San Francisco, CA 94103, USA.

If you live outside the United States:

Pinterest Europe Ltd.

Palmerston House, 2nd Floor, Fenian Street

Dublin 2, Ireland

12. DATA PROTECTION RIGHTS.

Any person may exercise the rights of access, rectification, deletion, limitation of treatment, the right to portability, to not be subject to automated treatment, including the preparation of profiles, and the right to oppose the personal data stored in any of the files for which Phicus is responsible, by requesting this through any means with proof of sending and receipt, clearly expressing your wish and attaching a photocopy of your ID and any documents necessary to prove your identity.

The reasons for the exercising the law must be stated. To do this, a letter can be sent to either the e-mail address phicus@phicus.es or the European Center for Business and Innovation in Murcia. C/ Campus Universitario, 7. 30100 Murcia.

We have forms available to Users for the exercise of these rights, these can be requested in our contact form.

What exactly can you request?

Right to access: You can request information about whether PHICUS is processing your personal data.
Right to rectify: You can request the correction of the data, if it is incorrect, as well as the deletion of the data.
Right to cancellation: You may request the cancellation of the data; and in the event of any limitations, PHICUS will store the data properly locked, solely for the exercise or defence of claims.
Right to opposition: You may request that we stop processing the data in the manner stated, unless for legitimate reasons we must continue to process it, in which case we will expressly state this.
Right to request limitation of processing: You can request at any time that we limit the processing of data when any of the following occurs:
1. When you contest the accuracy of the data processed during a period which permits PHICUS to verify the accuracy of the same.
2. When the processing of the data is illegal under the applicable legislation and the affected person chooses to restrict its use rather than delete it.
3. When the affected person requests their data for the establishment, exercise or defence of legal claims.
Right to data portability: In such a manner that, in the event that the data is processed in an automated manner, the data is returned or transferred to another company designated by the User in a structured, automated and commonly used format.
Right to deletion: You can request the deletion of your personal data and PHICUS must delete it without undue delay when:
1. The data is no longer necessary in relation to the purposes for which it was gathered or processed.
2. The affected person withdraws the consent on which the processing of the data is based, and there is no other legal basis for it.
3. The affected person opposes processing because it is intended for direct product marketing.
4. The data has been processed illegally.
5. The data must be deleted in order to comply with a legal obligation at a European and/or national level.
In addition, the Users have other rights, including:
1. Right to withdraw consent provided: The User may withdraw the consent provided for the processing of personal data for any specific purpose when they wish, they simply need to contact us exercising this right.
2. Right to claim before the Supervisory Authority: Any User may contact the Supervisory Authority if they believe that PHICUS is processing their data erroneously. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency, with address at c/ Jorge Juan, 6, 28001-Madrid and contact numbers: (+34) 901 100 099 / 91 266 35 17.

13. BLOG.

Our website has a Blog section. Users will be able to share our articles through the social networks where we are present, therefore Users should be cautious and read the Terms and Privacy Policies of the aforementioned social network in advance.

14. SOCIAL MEDIA.

PHICUS may be present on Twitter, Facebook, LinkedIn and YouTube, without prejudice to the use of others in the future.

For this reason, through this Privacy Policy, it acknowledges that it is liable for the processing related to data published by PHICUS on said platforms, as well as for data that Users submit privately to PHICUS for the purpose of, for example, sending communications for PHICUS to respond to a query.

Notwithstanding the above, through the profiles, PHICUS does not share or communicate any personal information of the Users or “followers” on Twitter, Facebook, etc.

We take advantage of this Privacy Policy to inform users that the profile of PHICUS on the aforementioned social networks is open to the general public, without limitation of access to other users, for the purpose of our brand, services, contests, competitions, etc. be seen by as many people as possible. That is why, in the event that the Users or followers of our profiles submit personal information on our wall, it is their sole responsibility.

Anyone who does not wish to be a “follower” of PHICUS on the social networks where it is present can simply stop following that profile in accordance with the Privacy Policies and Terms and Conditions of the social network in question. The data of the Users uploaded to our profiles will remain in the same from the time the User provides their consent until they withdraw it, by requesting this from the platform.

The processing that PHICUS undertakes within social networks will be, at the most, that which the social network allows for corporate profiles. Therefore, PHICUS may inform its followers, where not prohibited by law, and through any method permitted by the social network, of its activities, competitions, events, services, etc. and also provide personalised customer service through the social network.

Any User may exercise the rights of data protection by contacting PHICUS at the address and e-mail indicated in the corresponding section.

Under no circumstances will PHICUS extract data from the social networks without express consent from the user for this purpose.

We encourage Users to read the Privacy Policies and Terms and Conditions of the social networks where we are present.

15. CONDITIONS.

We encourage users to also visit the Legal Terms section with the Legal Notice and Cookies Policy that regulate, among many other aspects, the use, waivers and limitations of liability that govern this website.